Luppa AI Privacy Policy

Last updated: 26/09/24

At Luppa, we are committed to protecting your personal information and maintaining your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our platform.

1. Data Collection
  • Account Creation: When you create an account with Luppa, you can register using your email, Facebook, X, Linkedin or Gmail. We collect relevant data from these platforms to streamline the process.
  • Technical Data: This includes IP addresses, device type, operating system, and browser type to enhance your experience and improve platform functionality.
  • Usage Data: We track how you use our platform—content you generate, sharing habits, and general user activity to continually enhance the service.
2. Data Usage
  • Service Enhancement: Your data helps us improve the platform’s user experience and refine our features.
  • Analytics: We analyze usage data to better understand user preferences and identify areas for improvement.
  • Content Sharing & Saving: Users can share content on social platforms, and paid users can save content for later use.
3. Data Sharing
  • Third-Party Integrations
    • Stripe: We use Stripe to process payments. While we do not handle payment data directly, Stripe will access relevant payment details.
    • AI Service Providers: Our AI features are powered by third-party service providers. Any data sent to them is governed by their privacy policies.
    • Cloud Storage: User data is securely stored on cloud servers with strong encryption measures.
  • Business Purposes: Our platform is designed for business use and is not intended for users under 18 years old.
  • Legal & Business Transfers: In cases of legal requirements or business transactions (e.g., mergers or acquisitions), we may disclose user data as necessary.
4. Data Protection
  • Security Measures: We use industry-standard protocols, including encryption, firewalls, and regular security audits to safeguard your data.
  • Data Deletion: You may request data deletion by contacting us at support@luppa.ai. We will process your request upon verification and delete the data within a reasonable time frame.
5. User Interactions
  • Content Sharing: If you share content on social media, note that it becomes subject to the respective platform’s privacy policy.
6. User Rights & Age Limitation
  • Age Restrictions: Users must be at least 13 years old to use Luppa, with parental consent required for those under 18.
  • Data Access: Users have the right to access, modify, or delete their data. To exercise these rights, email us at support@luppa.ai.
  • Marketing Preferences: You can opt out of marketing communications at any time via the unsubscribe link in our emails.
7. International Data Transfers
  • Global Operations: Luppa operates globally, and your data may be processed in regions outside your own. We comply with applicable data protection laws, such as the GDPR, ensuring your data is transferred securely with appropriate safeguards.
8. Cookies & Tracking
  • Cookies: We use cookies to track user activity on our platform, personalize your experience, and improve our services. You can manage cookie preferences in your browser settings.
  • Third-Party Tracking: Certain services, such as social media networks or analytics providers, may track your activity on our platform in accordance with their privacy policies.
9. Data Retention
  • Retention Period: We retain your data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once the data is no longer required, it will be securely deleted or anonymized.
10. Changes to the Privacy Policy
  • Policy Updates: We may update this Privacy Policy periodically. Any significant changes will be communicated through our platform, and the most recent version will always be available on our website.
Contact Us
For inquiries, concerns, or feedback regarding this Privacy Policy, please reach out to us at support@luppa.ai.